Carla Vaca Pinacho

Carla Vaca Pinacho is a dedicated Diversity, Equity, and Inclusion Project Coordinator at Miles Partnership, a strategic marketing agency specializing in the travel and tourism industry. With the help of her team, she plays a pivotal role in spearheading and implementing Miles’ organizational strategies centered around diversity, equity, and inclusion (DEI). As well as, managing the seamless execution of an array of DEI-focused internal and external projects.

As an advocate for multicultural groups and communities, she has been able to contribute to numerous internal initiatives at Miles Partnership. Which has led to an increase of knowledge and participation from the employees. She has helped to support the development of conference work, client deliverables, projects and third-party partnerships. While currently helping to support Miles’ internal education efforts and employee-led DEI Committee.

Beyond her role at Miles Partnership, Carla serves as a distinguished member of the Board of Advisors for Travel Unity, volunteer for Latino Travel Fest planning committee, and founder of Lati(nos) in Travel.

Carla’s educational journey at the University of South Carolina, where she graduated as a Tourism Management major, further solidified her passion for creating multicultural events and promoting international travel. Her immersive experience in sustainable tourism during a transformative study abroad program in the Galápagos Islands underscored her commitment to responsible and ethical travel practices. Notably, her active involvement as a research intern for the Richardson Family SmartState Center for Economic Excellence in Tourism and Economic Development, coupled with her participation in the Time for DMOcracy study by Miles Partnership, highlighted her dedication to shaping impactful industry insights.

During her time at the University of South Carolina, Carla engaged as a proactive contributor and leader in various advisory boards and student organizational roles underscoring her dedication to fostering an inclusive and vibrant academic community.

Carla’s extensive hands-on experience in the tourism and customer service industry has been instrumental in shaping her versatile skill set and leadership capabilities. Having honed her expertise in various hospitality and tourism environments, including country clubs, luxury hotels, and retail establishments, she has adeptly navigated complex operational challenges and cultivated a keen understanding of customer-centric service delivery. Her experiences have positioned her as a seasoned industry professional, equipped with an astute understanding of the dynamics of the tourism and hospitality sector.